PROFESSIONALS FOR PROFESSIONALS
The focus of the seminars lies in the practical exercises: Video trainingTrainingsessions with the support of a video systemGoal: To make conscious behavior and possible improvementsRollenspielSituationen from the practical environment are realistically constructed, whereby consciously disturbances are included. Goal: To be able to deal with disturbancesFast analyzesIndividual KurzanalysenZiel: Consciousness your own actual and desired situation
Sales Seminar Motivational selling
Customer contact = sales successThe sales success today increasingly depends on the personality of the consultant. This applies not only to the consulting-intensive IT and Projektbereich.Ausgesproche "sales personalities" are everywhere today more than ever asked. Expertise alone is not enough today. The ability of the consultant to "really make contact with the customer" decides today on success and failure.
Telephone communicationCustomer-oriented calls
You on the phone, the most important contact to the outsideThe telephone is the most important communication tool for your customers, despite the Internet and e-mail. How do you achieve a good telephone atmosphere right from the start where your customer feels comfortable? How do you use inquiries, but also critical situations like complaints? Because with complaints your customer tells you, "I still want to work with you!"
Telephone SalesAlways advise and sell
The successful sale usually begins with the first telephone contact.To come faster to success on the phone, you train practice-tested conversation techniques.An important goal is thereby the guidance of your conversation participant by you! To guarantee the seminar success, you will be in the Training many fictional, but also real conversations on the phone.
Presentation techniquesCustomer presentations succeed
Speaking - Presenting - SucceedingYou speak in front of groups - Leading a discussion - Moderating a workshop - Holding a presentation - Wanting to succeed? Attend this presentation seminar! In this seminar, you train techniques of presentation. One focus is the professional use of different media, from the flipchart to the notebook.
Successfully prepare and conduct train-the-trainer seminars
Carrying out successful training in a professional manner today means acquiring knowledge in an interactive process with the participants. Instead of frontal teaching today, customers demand a project-oriented approach, not only in IT training courses. The success of such seminars is a thing of the past with the ability of the trainer or project manager to present complex knowledge to the target group.
Webinar presentationWebinars prepare and perform successfully
Your webinar - the chance for new customer acquisition. With webinars you can reach a large group of potential new customers "in one fell swoop." Now it's about professionally guiding your customers through the presentation or software demo. What is required are the best rhetoric, clear structuring and skills in the field of online communication.
Project - MethodologyProfessional methods in project work
Efficiency through project methodologyDevelopment of a project today depends on the ability of the project leader to partner with working groups and achieve project goals more quickly with new methods. Mastery of moderation and presentation techniques is today the tool for project staff, especially those who Lead IT projects, implement IT solutions, software / hardware concepts, new methods and procedures.
Moderation techniques Professionally moderate meetings and workshops
Moderated leadCooperative leadership and partnership with each other today guarantee success in cooperation with employees. Especially in project work, the technique of moderation is currently the most successful method.In this seminar, you train practice-proven methods of moderation.Neben the classic method of mediation is in this Seminar about the professional execution of meetings. In addition, using the moderation method will improve your leadership style in workgroups and project teams.
Employees - LeadershipMotivate and lead employees
Success through employee contactCooperative contact, that is the ability to motivate employees, is becoming increasingly important for the success of companies. With the dismantling of hierarchical structures and the flattening of the entire management, decision-making competencies are increasingly transferred to employees. This means: The lone fighter is "OUT"; Colleagues and bosses with team spirit are "IN". If you can build good relationships with your employees and your boss, you will be successful.
